If you're seeing an error message in the app, try this quick fix:
- Log out of your account
- Completely close the app (hard close)
- Reopen the app and log back in
This usually refreshes the session and resolves the issue.
Still not working?
No problem—just email us at support@plankk.com with the following details so we can help:
- The email address you use to log into the app
- Your device type (e.g., iPhone 12, Samsung Galaxy S21)
- Any screenshots or screen recordings that clearly shows the issue
We’ll get things sorted so you can get back to your workout plan quickly!
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